Legal
Privacy Policy
Last updated June 20261. Introduction
EcSnack LLC ("EcSnack," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard information when you interact with our website, request our services, or use our smart vending machines.
2. Information We Collect
When you submit a request or contact us, we may collect your name, company name, email address, phone number, facility type, location, and messages. Our smart coolers may also collect transactional data such as purchase history, product selections, and usage patterns. Payment information is handled by third-party processors; EcSnack does not store full card details.
3. How We Use Your Information
We use information to respond to inquiries, schedule installations, process and verify transactions, provide customer support, monitor inventory and performance, send relevant service updates, and improve our products and services.
4. Payment Processing
All transactions at our smart vending machines are processed by secure third-party payment processors responsible for handling payment data. EcSnack does not have access to your full card details.
5. Information Sharing
We do not sell, rent, or trade personal information for marketing. We may share information with trusted service providers or when required by law or necessary to protect EcSnack and its customers.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards. No transmission or storage method is completely secure, so absolute security cannot be guaranteed.
7. Data Retention
We retain personal information only as long as necessary for the purposes described here or as required by law. Transactional data may be retained for billing reconciliation and dispute resolution.
8. Your Rights
Depending on your location, you may request access, correction, or deletion of personal information we hold. Contact ecsnackco@gmail.com or (786) 300-1135 to exercise these rights.
9. Third-Party Links
Our website may contain links to third-party websites. EcSnack is not responsible for their privacy practices.
10. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact Us
EcSnack LLC
ecsnackco@gmail.com
Service Area: Miami-Dade and Broward County, Florida