Smart Cooler Guide

Using Our Smart Cooler Is Easy

Tap. Open. Grab. Close.
That's it.

EcSnack double-door smart cooler
Step by Step

How It Works

Step 1

Tap Your Card

Tap your card, Apple Pay, Google Pay, or another contactless payment method to begin. A temporary $5 pre-authorization hold will be placed on your card.

Step 2

Open The Cooler

The cooler unlocks automatically after payment is authorized.

Step 3

Grab What You Want

Take the items you’d like. Changed your mind? Simply return the item before closing the door.

Step 4

Close The Door

Close the door when you’re finished. Your purchase will then be processed.

Step 5

You're All Set

Our AI system automatically identifies the items you selected and charges only for those products. If your purchase is less than $5, the remaining balance from the pre-authorization hold will be released back to your account. Depending on your bank, this may take 1-7 business days. Scan for a receipt if needed, then enjoy your purchase.

Technology

Powered By AI Technology

Smart cameras inside the cooler track the products you remove and return.

If you pick up an item and place it back before closing the door, you will not be charged for that product.

The system only charges for the products that leave the cooler when the transaction is completed.

AI-powered product detectionCharged only for what you takeReturn items before closing, no chargeReceipt available on request

No App Required.
No Account Required.

Simply tap your payment method, open the cooler, grab your items, and go.

Support

Need Assistance?

If you have a billing question, refund request, or need support, our team is here to help.

(786) 300-1135
(754) 282-2272
Contact Support

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The future of vending is here.

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